NATIONAL CAREER DEVELOPMENT ASSOCIATION
Ethical Standards (Revised 1991)

These Ethical Standards were developed by the National Board for Certified Counselors (NBCC), an independent, voluntary, not-for-profit organization incorporated in 1982. Titled "Code of Ethics" by NBCC and last amended in February 1987, the Ethical Standards were adopted by the National Career Development Association (NCDA) Board of Directors in 1987 and revised in 1991, with minor changes in wording (e.g., the addition of specific references to NCDA members).

Preamble: NCDA is an educational, scientific, and professional organization dedicated to the enhancement of the worth, dignity, potential, and uniqueness of each individual and, thus, to the service of society. This code of ethics enables the NCDA to clarify the nature of ethical responsibilities for present and future professional career counselors. 

Section A: General NCDA members influence the development of the profession by continuous efforts to improve professional practices, services, and research. Professional growth is continuous through the career counselor's career and is exemplified by the development of a philosophy that explains why and how a career counselor functions in the helping relationship. Career counselors must gather data on their effectiveness and be guided by their findings. 

  1. NCDA members have a responsibility to the clients they are serving and to the institutions within which the services are being performed. Career counselors also strive to assist the respective agency, organization, or institution in providing the highest caliber of professional services. The acceptance of employment in an institution implies that the career counselor is in agreement with the general policies and principles of the institution. Therefore, the professional activities of the career counselor are in accord with the objectives of the institution. If, despite concerted efforts, the career counselor cannot reach agreement with the employer as to acceptable standards of conduct that allow for changes in institutional policy that are conducive to the positive growth and development of clients, then terminating the affiliation should be seriously considered.

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  3. Ethical behavior among professional associates (e.g., career counselors) must be expected at all times. When accessible information raises doubt as to the ethical behavior of professional colleagues, the NCDA member must make action to attempt to rectify this condition. Such action uses the respective institution's channels first and then uses procedures established by the American Counseling Association, of which NCDA is a division.

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  5. NCDA members neither claim nor imply professional qualifications which exceed those possessed, and are responsible for correcting any misrepresentations of these qualifications by others.

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  7. NCDA members must refuse a private fee or other remuneration for consultation or counseling with persons who are entitled to their services through the career counselor's employing institution or agency. The policies of some agencies may make explicit provisions for staff members to engage in private practice with agency clients. However, should agency clients desire private counseling or consulting services, they must be apprised of other options available to them. Career counselors must not divert to their private practices, legitimate clients in their primary agencies or of the institutions with which they are affiliated.

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  9. In establishing fees for professional counseling services, NCDA members must consider the financial status of clients and the respective locality. In the event that the established fee status is inappropriate for the client, assistance must be provided in finding comparable services of acceptable cost.

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  11. NCDA members seek only those positions in the delivery of professional services for which they are professionally qualified.

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  13. NCDA members recognize their limitations and provide services or only use techniques for which they are qualified by training and/or experience. Career counselors recognize the need, and seek continuing education, to assure competent services.

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  15. NCDA members are aware of the intimacy in the counseling relationship, maintain respect for the client, and avoid engaging in activities that seek to meet their personal needs at the expense of the client.

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  17. NCDA member do not condone or engage in sexual harassment which is defined as deliberate or repeated comments, gestures, or physical contacts of a sexual nature.

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  19. NCDA members avoid bringing their personal or professional issues into the counseling relationship. Through an awareness of the impact of stereotyping and discrimination (e.g., biases based on age, disability, ethnicity, gender, race, religion, or sexual preference), career counselors guard the individual rights and personal dignity of the client in the counseling relationship.

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  21. NCDA members are accountable at all times for their behavior. They must be aware that all actions and behaviors of a counselor reflect on professional integrity and, when inappropriate, can damage the public trust in the counseling profession. To protect public confidence in the counseling profession, career counselors avoid public behavior that is clearly in violation of accepted moral and legal standards.

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  23. NCDA members have a social responsibility because their recommendations and professional actions may alter the lives of others. Career counselors remain fully cognizant of their impact and are alert to personal, social, organizational, financial, or political situations or pressures which might lead to misuse of their influence.

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  25. Products or services provided by NCDA members by means of classroom instruction, public lectures, demonstrations, written articles, radio or television programs, or other types of media must meet the criteria cited in Sections A through F of these Ethical Standards.


 

Section B: Counseling Relationship

  1. The primary obligation of NCDA members is to respect the integrity and promote the welfare of the client, regardless of whether the client is assisted individually or in a group relationship. In a group setting, the career counselor is also responsible for taking reasonable precautions to protect individuals from physical and/or psychological trauma resulting from interaction within the group.

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  3. The counseling relationship and information resulting from it remains confidential, consistent with the legal obligations of the NCDA member. In a group counseling setting, the career counselor sets a norm of confidentiality regarding all group participants' disclosures.

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  5. NCDA members know and take into account the traditions and practices of other professional groups with whom they work, and they cooperate fully with such groups. If a person is receiving similar services from another professional, career counselors do not offer their own services directly to such a person. If a career counselor is contacted by a person who is already receiving similar services from another professional, the career counselor carefully considers that professional relationship and proceeds with caution and sensitivity to the therapeutic issues as well as the client's welfare. Career counselors discuss these issues with clients so as to minimize the risk of confusion and conflict.

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  7. When a client's condition indicates that there is a clear and imminent danger to the client or others, the NCDA member must take reasonable personal action or inform responsible authorities. Consultation with other professionals must be used where possible. The assumption of responsibility for the client's behavior must be taken only after careful deliberation, and the client must be involved in the resumption of responsibility as quickly as possible.

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  9. Records of the counseling relationship, including interview notes, test data, correspondence, audio or visual tape recordings, electronic data storage, and other documents are to be considered professional information for use in counseling. They should not be considered a part of the records of the institution or agency in which the NCDA member is employed unless specified by state statute or regulation. Revelation to others of counseling material must occur only upon the expressed consent of the client; career counselors must make provisions for maintaining confidentiality in the storage and disposal of records. Career counselors providing information to the public or to subordinates, peers, or supervisors have a responsibility to ensure that the content is general; unidentified client information should be accurate and unbiased, and should consist of objective, factual data.

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  11. NCDA members must ensure that data maintained in electronic storage are secure. The data must be limited to information that is appropriate and necessary for the services being provided and accessible only to appropriate staff members involved in the provision of services by using the best computer security methods available. Career counselors must also ensure that electronically stored data are destroyed when the information is no longer of value in providing services.

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  13. Data derived from a counseling relationship for use in counselor training or research shall be confined to content that can be disguised to ensure full protection of the identity of the subject/client and shall be obtained with informed consent.

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  15. NCDA members must inform clients, before or at the time the counseling relationship commences, of the purposes, goals, techniques, rules and procedures, and limitations that may affect the relationship.

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  17. All methods of treatment by NCDA members must be clearly indicated to prospective recipients and safety precautions must be taken in their use.

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  19. NCDA members who have an administrative, supervisory, and/or evaluative relationship with individuals seeking counseling services must not serve as the counselor and should refer the individuals to other professionals. Exceptions are made only in instances where an individual's situation warrants counseling intervention and another alternative is unavailable. Dual relationships with clients that might impair the career counselor's objectivity and professional judgment must be avoided and/or the counseling relationship terminated through referral to another competent professional.

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  21. When NCDA members determine an inability to be of professional assistance to a potential or existing client, they must, respectively, not initiate the counseling relationship or immediately terminate the relationship. In either event, the career counselor must suggest appropriate alternatives. Career counselors must be knowledgeable about referral resources so that a satisfactory referral can be initiated. In the event that the client declines a suggested referral, the career counselor is not obligated to continue the relationship.

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  23. NCDA members may choose to consult with any other professionally competent person about a client and must notify clients of this right. Career counselors must avoid placing a consultant in a conflict-of-interest situation that would preclude the consultant's being a proper party to the career counselor's efforts to help the client.

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  25. NCDA members who counsel clients from cultures different from their own must gain knowledge, personal awareness, and sensitivity pertinent to the client populations served and must incorporate culturally relevant techniques into their practice.

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  27. When NCDA members engage in intensive counseling with a client, the client's counseling needs should be assessed. When needs exist outside the counselor's expertise, appropriate referrals should be made.

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  29. NCDA members must screen prospective group counseling participants, especially when the emphasis is on self-understanding and growth through self-disclosure. Career counselors must maintain n awareness of each group participant's welfare throughout the group process.

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  31. When electronic data and systems are used as a component of counseling services, NCDA members must ensure that the computer application, and any information it contains, is appropriate for the respective needs of clients and is nondiscriminatory. Career counselors must ensure that they themselves have acquired a facilitation level of knowledge with any system they use including hands-on application, search experience, and understanding of the uses of all aspects of the computer-based system. In selecting and/or maintaining computer-based systems that contain career information, career counselors must ensure that the systems provide current, accurate, and locally relevant information. Career counselors must also ensure that clients are intellectually, emotionally, and physically compatible with the use of the computer application and understand its purpose and operation. Client use of a computer application must be evaluated to correct possible problems and assess subsequent needs.

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  33. NCDA members who develop self-help, stand-alone computer software for use by the general public, must first ensure that it is initially designed to function in a stand-alone manner, as opposed to modifying software that was originally designed to require support from a counselor. Secondly, the software must include program statements that provide the user with intended outcomes, suggestions for using the software, descriptions of inappropriately used applications, and descriptions of when and how counseling services might be beneficial. Finally, the manual must include the qualifications of the developer, the development process, validation data, and operating procedures.


 

Section C: Measurement and Evaluation

  1. NCDA members must provide specific orientation or information to an examinee prior to and following the administration of assessment instruments or techniques so that the results may be placed in proper perspective with other relevant factors. The purpose of testing and the explicit use of the results must be made known to an examinee prior to testing.

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  3. In selecting assessment instruments or techniques for use in a given situation or with a particular client, NCDA members must evaluate carefully the instrument's specific theoretical bases and characteristics, validity, reliability, and appropriateness. Career counselors are professionally responsible for using unvalidated information with special care.

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  5. When making statements to the public about assessment instruments or techniques, NCDA members must provide accurate information and avoid false claims or misconceptions concerning the meaning of psychometric terms. Special efforts are often required to avoid unwarranted connotations of terms such as IQ and grade-equivalent scores.

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  7. Because many types of assessment techniques exist, NCDA members must recognize the limits of their competence and perform only those functions for which they have received appropriate training.

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  9. NCDA members must note when tests are not administered under standard conditions or when unusual behavior or irregularities occur during a testing session and the results must be designated as invalid or of questionable validity. Unsupervised or inadequately supervised assessments, such as mail-in tests, are considered unethical. However, the use of standardized instruments that are designed to be self-administered and self-scored, such as interest inventories, is appropriate.

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  11. Because prior coaching or dissemination of test materials can invalidate test results, NCDA members are professionally obligated to maintain test security. In addition, conditions that produce most favorable test results must be made known to an examinee (e.g., penalty for guessing).

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  13. NCDA members must consider psychometric limitations when selecting and using an instrument, and must be cognizant of the limitations when interpreting the results. When tests are used to classify clients, career counselors must ensure that periodic review and/or re-testing are conducted to prevent client stereotyping.

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  15. An examinee's welfare, explicit prior understanding, and agreement are the factors used when determining who receives the test results. NCDA members must see that appropriate interpretation accompanies any release of individual or group test data (e.g., limitations of instrument and norms).

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  17. NCDA members must ensure that computer-generated assessment administration and scoring programs function properly, thereby providing clients with accurate assessment results.

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  19. NCDA members who are responsible for making decisions based on assessment results, must have appropriate training and skills in educational and psychological measurement—including validation criteria, test research, and guidelines for test development and use.

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  21. NCDA members must be cautious when interpreting the results of instruments that possess insufficient technical data, and must explicitly state to examinees the specific purposes for the use of such instruments.

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  23. NCDA members must proceed with caution when attempting to evaluate and interpret performances of minority group members or other persons who are not represented in the norm group on which the instrument was standardized.

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  25. NCDA members who develop computer-based interpretations to support the assessment process must ensure that the validity of the interpretations is established prior to the commercial distribution of the computer application.

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  27. NCDA members recognize that test results may become obsolete, and avoid the misuse of obsolete data.

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  29. NCDA members must avoid the appropriation, reproduction, or modification of published tests or parts thereof without acknowledgment and permission from the publisher.

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Section D: Research and Publication

  1. NCDA members will adhere to relevant guidelines on research with human subjects. These include:

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    • Code of Federal Regulations, Title 45, Subtitle A, Part 46, as currently issued.
    • American Psychological Association. (1982). Ethical principles in the conduct of research with human participants. Washington, DC: Author.
    • American Psychological Association. (1981). Research with human participants. American Psychologist, 36, 633-638.
    • Family Educational Rights and Privacy Act. (Buckley Amendment to P. L. 93-380 of the Laws of 1974)
    • Current federal regulations and various state privacy acts.
  3. In planning research activities involving human subjects, NCDA members must be aware of and responsive to all pertinent ethical principles and ensure that the research problem, design, and execution are in full compliance with the principles.

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  5. The ultimate responsibility for ethical research lies with the principal researcher, although others involved in research activities are ethically obligated and responsible for their own actions.

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  7. NCDA members who conduct research with human subjects are responsible for the subjects' welfare throughout the experiment and must take all reasonable precautions to avoid causing injurious psychological, physical, or social effects on their subjects.

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  9. NCDA members who conduct research must abide by the following basic elements of informed consent:

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    1. a fair explanation of the procedures to be followed, including an identification of those which are experimental. 
    2. a description of the attendant discomforts and risks. 
    3. a description of the benefits to be expected. 
    4. a disclosure of appropriate alternative procedures that would be advantageous for subjects. 
    5. an offer to answer any inquiries concerning the procedures. 
    6. an instruction that subjects are free to withdraw their consent and to discontinue participation in the project or activity at any time.
  11. When reporting research results, explicit mention must be made of all the variables and conditions known to the NCDA member that may have affected the outcome of the study or the interpretation of the data.

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  13. NCDA members who conduct and report research investigations must do so in a manner that minimizes the possibility that the results will be misleading.

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  15. NCDA members are obligated to make available sufficient original research data to qualified others who may wish to replicate the study.

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  17. NCDA members who supply data, aid in the research of another person, report research results, or make original data available, must take due care to disguise the identity of respective subjects in the absence of specific authorization from the subject to do otherwise.

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  19. When conducting and reporting research, NCDA members must be familiar with, and give recognition to, previous work on the topic, must observe all copyright laws, and must follow the principles of giving full credit to those to whom credit is due.

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  21. NCDA members must give due credit through joint authorship, acknowledgment, footnote statements, or other appropriate means to those who have contributed significantly to the research and/or publication, in accordance with such contributions.

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  23. NCDA members should communicate to others the results of any research judged to be of professional value. Results that reflect unfavorably on institutions, programs, services, or vested interests must not be withheld.

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  25. NCDA members who agree to cooperate with another individual in research and/or publication incur an obligation to cooperate as promised in terms of punctuality of performance and with full regard to the completeness and accuracy of the information required.

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  27. NCDA members must not submit the same manuscript, or one essentially similar in content, for simultaneous publication consideration by two or more journals. In addition, manuscripts that are published in whole or substantial part in another journal or published work should not be submitted for publication without acknowledgment and permission from the previous publication.

Section E: Consulting Consultation refers to a voluntary relationship between a professional helper and help-needing individual, group, or social unit in which the consultant is providing help to the client(s) in defining and solving a work-related problem or potential work-related problem with a client or client system.
 

  1. NCDA members acting as consultants must have a high degree of self-awareness of their own values, knowledge, skills, limitations, and needs in entering a helping relationship that involves human and/or organizational change. The focus of the consulting relationship must be on the issues to be resolved and not on the person(s) presenting the problem.

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  3. In the consulting relationship, the NCDA member and client must understand and agree upon the problem definition, subsequent goals, and predicted consequences of interventions selected.

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  5. NCDA members must be reasonably certain that they, or the organization represented, have the necessary competencies and resources for giving the kind of help that is needed or that may develop later, and that appropriate referral resources are available to the consultant.

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  7. NCDA members in a consulting relationship must encourage and cultivate client adaptability and growth toward self-direction. NCDA members must maintain this role consistently and not become a decision maker for clients or create a future dependency on the consultant.

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  9. NCDA members conscientiously adhere to the NCDA Ethical Standards when announcing consultant availability for services.

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Section F: Private Practice

  1. NCDA members should assist the profession by facilitating the availability of counseling services in private as well as public settings.

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  3. In advertising services as private practitioners, NCDA members must advertise in a manner that accurately informs the public of the professional services, expertise, and counseling techniques available.

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  5. NCDA members who assume an executive leadership role in a private practice organization do not permit their names to be used in professional notices during periods of time when they are not actively engaged in the private practice of counseling. 
  6. NCDA members may list their highest relevant degree, type, and level of certification and/or license, address, telephone number, office hours, type and/or description of services, and other relevant information. Listed information must not contain false, inaccurate misleading, partial, out-of-context, or otherwise deceptive material or statements. 
  7. NCDA members who are involved in partnership or corporation with other professionals must, in compliance with the regulations of the locality, clearly specify the separate specialties of each member of the partnership or corporation. 
  8. NCDA members have an obligation to withdraw from a private-practice counseling relationship if it violates the NCDA Ethical Standards; if the mental or physical condition of the NCDA member renders it difficult to carry out an effective professional relationship; or if the counseling relationship is no longer productive for the client.


 

Procedures for Processing Ethical Complaints As a division of the American Counseling Association (ACA) the National Career Development Association (NCDA) adheres to the guidelines and procedures for processing ethical complaints and the disciplinary sanctions adopted by ACA. A complaint against an NCDA member may be filed by any individual or group of individuals ("complainant"), whether or not the complainant is a member of NCDA. Action will not be taken on anonymous complaints.

For specifics on how to file ethical complaints and a description of the guidelines and procedures for processing complaints, contact:

ACA Ethics Committee
c/o Executive Director
American Counseling Association
5999 Stevenson Avenue
Alexandria, VA 22304
(800)347-6647

This statement was developed by the National Career Development Association, 4700 Reed Road, Suite M, Columbus, OH 43220